Jansunwai Portal: Your One-Stop Solution for Complaints Related to UP Govt Services

उत्तर प्रदेश जनसुनवाई पोर्टल 2023

The Uttar Pradesh government launched the Jansunwai Portal to provide citizens with a platform to lodge complaints and grievances related to government services. The portal is designed to be user-friendly and easily accessible, allowing citizens to submit their complaints online from the comfort of their homes.

The Jansunwai Portal is an excellent initiative that allows citizens to voice their concerns and grievances directly to the government. By submitting their complaints on the portal, citizens can ensure that their grievances are heard and addressed promptly. The portal is a step towards promoting transparency and accountability in government services and is aimed at improving the quality of governance in Uttar Pradesh.

UP Jansunwai Portal

One of the critical features of the Jansunwai Portal is the ability to track the status of complaints and applications submitted online. Citizens can log in to the portal using their registered mobile number and track the progress of their complaints or applications. This feature is extremely useful as it enables citizens to keep track of their grievances and ensures that they are addressed promptly.

To track the status of a complaint or application on the Jansunwai Portal, citizens need to follow a few simple steps. First, they must log in to the portal using their registered mobile number. Once logged in, they need to click on the ‘Complaint Status’ or ‘Application Status’ tab, depending on what they have submitted. They will then be prompted to enter their complaint or application number, and the status of their complaint or application will be displayed on the screen.

highlights of the UP CM Jansunwai Portal 2023

Feature	Description
Purpose	The UP CM Jansunwai Portal is a platform for citizens to register complaints related to government services in Uttar Pradesh.
Registration	Citizens can register a complaint online by filling out a form on the Jansunwai Portal website. The form asks for details such as name, contact number, email ID, and a description of the complaint.
Tracking	Citizens can track the status of their complaint/application online by entering their application number on the Jansunwai Portal website.
Response time	The Jansunwai Portal aims to respond to complaints within 30 days. If the complaint requires more time for investigation, the complainant will be informed of the same.
Accessibility	The Jansunwai Portal is accessible to all citizens of Uttar Pradesh. Citizens can register a complaint online from the comfort of their homes or visit a Jansunwai Kendra to register a complaint.
Complaint Categories	The Jansunwai Portal accepts complaints related to a variety of government services, including healthcare, education, transport, electricity, water, and sanitation. Citizens can select the relevant category while registering a complaint.
Follow-up	Citizens can follow up on their complaint/application by contacting the relevant department or through the Jansunwai Portal.
Grievance Redressal	The Jansunwai Portal is an initiative by the Uttar Pradesh government to ensure prompt grievance redressal for citizens. The government has set up a dedicated team to investigate and address complaints registered on the Jansunwai Portal.

These are some of the highlights of the UP CM Jansunwai Portal. The portal aims to provide citizens with a convenient and efficient platform to voice their concerns related to government services in Uttar Pradesh.

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UP Complaint Online using Jansunwai Portal

The Jansunwai Portal has been designed to be accessible to all citizens, regardless of their level of education or technical knowledge. The portal is available in both English and Hindi, and citizens can submit their complaints and applications using a simple online form. The portal is also mobile-friendly, allowing citizens to access it from their smartphones and tablets.

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How to Register Complaint Online on the Jansunwai Portal?

Registering a complaint online on the Jansunwai Portal is a simple process. Here is a step-by-step guide on how to register a complaint online:

1. Visit the Jansunwai Portal: To register a complaint online, you need to visit the Jansunwai Portal website. The website address is http://jansunwai.up.nic.in/.

1. Select the ‘Register Complaint’ option: Once you are on the Jansunwai Portal website, click on the ‘Register Complaint’ option, which will be displayed on the home page.

1. Fill in the complaint registration form: You will then be redirected to a complaint registration form. The form will ask for details such as your name, contact number, address, email ID, etc. Make sure you fill in all the mandatory fields correctly.

1. Provide details of the complaint: In the next section of the form, you will be asked to provide details of your complaint. Make sure you provide a clear and concise description of your complaint.

1. Attach supporting documents (if any): If you have any supporting documents related to your complaint, such as bills, receipts, etc., you can attach them in the next section of the form.
2. Submit the complaint: Once you have filled in all the required fields and attached any supporting documents, click on the ‘Submit’ button to submit your complaint.
3. Note down the complaint number: After submitting your complaint, you will receive a complaint number. Note down this number for future reference. You can use this number to track the status of your complaint on the Jansunwai Portal.

By following these simple steps, you can register a complaint online on the Jansunwai Portal. It is important to note that the Jansunwai Portal is meant only for complaints related to government services in Uttar Pradesh. If your complaint is related to a private organization or individual, you may need to approach the relevant authorities or file a complaint through other means.

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How to log in to the Jansunwai Portal and track the Application status 2023?

To log in to the Jansunwai Portal and track the status of your application, follow these steps:

1. Visit the Jansunwai Portal website: The website address for the Jansunwai Portal is http://jansunwai.up.nic.in/.
2. Click on the ‘Login’ button: On the home page of the Jansunwai Portal, you will see a ‘Login’ button. Click on it.
3. Enter your registered mobile number: On the login page, enter your registered mobile number in the space provided.
4. Enter the OTP: Once you have entered your registered mobile number, you will receive an OTP (Time Password) on your mobile. Enter this OTP in the space provided on the login page.

1. Click on ‘Login’: Once you have entered the correct OTP, click on the ‘Login’ button.
2. Click on ‘Application Status’: After logging in, you will be redirected to the dashboard. On the dashboard, you will see an ‘Application Status’ tab. Click on it to track the status of your application.
3. Enter your application number: On the application status page, you will be prompted to enter your application number. Enter the correct application number in the space provided.
4. View the status of your application: After entering the correct application number, click on the ‘Search’ button. The status of your application will be displayed on the screen.

By following these simple steps, you can log in to the Jansunwai Portal and track the status of your application. It is important to note that the Jansunwai Portal is only meant for complaints and applications related to government services in Uttar Pradesh.

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Conclusions

The Jansunwai Portal is an important initiative by the Uttar Pradesh government to promote transparency and accountability in government services. The ability to track the status of complaints and applications submitted on the portal is a key feature that enables citizens to keep track of their grievances and ensures that they are addressed promptly. The portal is user-friendly, accessible, and available in both English and Hindi, making it a valuable tool for citizens to voice their concerns and grievances related to government services.

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